Best Optometrists near me in Menomonee Falls, WI
6 Optometrists near me in Menomonee Falls, WI – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Lezlie Esenther | Rating: 5 | Good Hope Vision Center: Dana A Webb, OD
Oh my goodness, this place… the customer service is simply fantastic! Dr. Dana & Nichole will always go the extra mile to ensure a happy customer. Long story short, my broken frame was on back order until December. Today, just 11 days later, I’m wearing my new glasses. They really are the best at what they do.
Tee | Rating: 1 | Herslof Opticians
Manager at this location is extremely rude and unprofessional. It's hard to believe she has a job with the amount of disrespect she gives customers. She didn't want to listen to any of my concerns. She yelled at me, instead of talking in a polite manner. Why does she work in customer service? Herslof, please provide adequate training and support for employees, especially in management positions! I came in to have my glasses adjusted, which she refused to do. She refused to give me any information regarding different lenses or prices. She yelled most of the 5 minutes that I was there. I asked to speak to someone else and she laughed and told me she was manager. This review should have an option of 0 stars, because that is what this site manager deserves. I Will NEVER go there again.
Katie Bohn | Rating: 2 | Herslof Opticians
Not only did the doctor forget to include a contact fitting during my last exam, but didn't tell me until more than 90 days later which means I would get charged another $75. The receptionist is just that - a receptionist. She cannot give you any information, yet even answer the phone/messages promptly, but complains that she is too busy to respond. The doctor isn't in on most week days - and cannot even be reached for questions. When the doctor is in, they unprofessionally shout between rooms. The last glasses prescription I did receive was incorrect, causing severe headaches for quite some time. When I insisted it was incorrect, it took multiple visits to get the right one - and even then, the receptionist still couldn't give it to me on paper. Needless to say I will never be going back.
Kathy Szopinski | Rating: 5 | Good Hope Vision Center: Dana A Webb, OD
I am so grateful I made the switch and established care with Dr. Webb. I never realized how incomplete my other eye exams were until I received a thorough exam from Dr. Webb...her expertise is balanced with warmth and compassion. The whole team is amazing, Nichole and Debbie made me feel welcome upon walking through the door and they made choosing frames so much fun! I highly recommend Good Hope Vision!
Susan Dreyfus | Rating: 5 | Kindy Optical
Debbie is extraordinary. I have never had such great customer service in an optical store. Her knowledge, kindness, patience, willingness to give you guidance and sincere interest in helping you find the right glasses is first rate.