Best Lenses & Frames near me in Philadelphia, PA
The best Lenses & Frames near me in Philadelphia, PA – map location, contacts, real reviews, rating.
Lee Silverman | Rating: 3 | Nostalgic Eye Care
Doctor provided good service. Staff was pleasant. Biggest gripe was their lack of communication or explanation about insurance and recommended treatment. They advised us our insurance was accepted, but did not advise us that the services the doctor recommended were not covered by our insurance. Billed us for more than $600 which would have been covered if we went to an ophthalmologist instead of Nostalgic. That and other service issues drove us away from a doctor we actually liked at first.
Esha Fraz | Rating: 1 | Classic Optical Inc
I dropped off a pair of frames just to have the lenses changed after getting my eye exam. I was told it would be done in about 2 days no longer than a week. I have now been waiting a month and still no glasses. Nobody called me to tell me anything I finally called and was told my lens was on back order they should have it by the end of the week. I told them to put my old lenses back in and return my deposit. They argued with me and then told me to hold on, I was on hold for 10 minutes. I finally hung up. I would not recommend this place at all!
Alexus Smith | Rating: 1 | WillsEyeWear
I’ve been calling for 3 weeks trying to get my contacts prescription filled after having an eye exam and getting a “trial pair” of contacts I’m very disappointed, not only did no one reach out to me but after calling today the receptionist informed me that I’m unable to get my contacts ordered threw my insurance (which was approved and they have a photo copy of my card from my eye exam visit)the receptionist was very rude and hung up on me TWICE to avoid the questions I was asking. This is very unprofessional. Wouldn’t recommend and they never emailed me my contact prescription after asking for it to take to another practice. Oh and I had a referral order to come here from my insurance!