Best Optometrists near me in Schenectady, NY
19 Optometrists near me in Schenectady, NY – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Riverfront Optical at Ophthalmic Consultants of the Capital Region
670 Franklin St Suite 101, Schenectady, NY 12305
Riverfront Optical at Ophthalmic Consultants of the Capital Region is located in Schenectady, New York – contact information, location on the map, work schedule, reviews....
Angela Perkins | Rating: 5 | Consumer Optical
I received the best service ever. There was no rushing and "just get it done". The staff is friendly, helpful, knowledgeable. I will recommend them to friends and family. Thank you again for your great service!
Shana Marie | Rating: 1 | Walmart Vision & Glasses
I went to get my new lenses put in my glasses. The woman adjusted my frames that were perfectly fine without asking me. Now they are so uncomfortable leaving marks on my nose. I went back twice to get them readjusted and they still are uncomfortable. I'll never go back there. I couldn't be more annoyed.
Mariah | Rating: 1 | Empire Visionworks Niskayuna
I called to make an appointment for my son. The appointments are made through an automated system I wasn’t able to talk to a person. My appointment was yesterday at 2 PM. I showed up with my son and I was told that my sons appointment had to be canceled, upon my arrival. I was told it had to be canceled because someone already had an appointment the same day at the same time and their appointment was made in June. I was very frustrated. Our appointment should’ve been honored is not our fault that the appointments were overbooked.
Theresa Grassia | Rating: 5 | Schenectady Eyecare & Eyewear (Dr. Todd Pereira)
Best eye care! Have been a patient over a year now. Best eye exam. My prescription was spot on. I've had difficulty with progressive lenses in the past but not here. Great staff. They helped me pick out glasses I was very happy with. I'm not easy on glasses but mine have held up wonderfully. And it's a pleasant office to go to. I highly recommend this practice. I'm in the medical field myself and have been to so many other offices that don't treat you as well
Noble W | Rating: 1 | Empire Visionworks
This will be the last time Empire Visionworks gets ANY of my business. I should have followed my gut and stuck with the optometrist who gave me an excellent evaluation prior to my appointment at Visionworks to choose my glasses. I ordered two pair; one for everyday and prescription sunglasses. The everyday pair arrived by Aug 29th as expected. The sunglasses however are still pending with no information other than that. When I first inquired in Sept what the status was, I was told that I would get a call back after further investigation. A week passed, no call. I then call again and explain the situation. I was told that the order should be ready Oct 4th which would be over a month after my appointment. I waited. I contacted Visionworks after Oct 4th. Same thing. It is pending followed by questions about my order, whether it was a special order, wide framed, etc. This info should be available to the employee, why ask the customer? Isn't this info captured? I proceed to go the location in person. And I am told pretty much that the lab does not have an estimated date and that someone would text me. Here we are a week later and nothing. This is possibly the worst customer service I have ever encountered. I understand that the world is a different place from 2 plus years ago but if a basic service that my insurance paid for (including money out-of my pocket) cannot be provided maybe the business model should be remodeled, reviewed, reconstructed or reconsidered. I am switching between my new prescription every day glasses and old prescription sunglasses and it is becoming a problem. I will be requesting a refund for the sunglasses I still have no word on, requesting reimbursement to my insurance and will be bringing my business elsewhere. Monkeys with clownshoes could do a better job.