Visualize Optometry

My first experience and it was amazing I was taken by my appointment time the doctor was great did a thorough job as well as the whole staff I will definitely be going back. They didn't accept my insurance but I did receive $20 off the exam price.

I've been going to this clinic for 10 + years! I love Dr R. Aka Dr Fritz. He's the best. However, I arrived for my 9:15 appointment. Several walking were ahead of me. Signed in, filled out yearly paperwork. Was told when I initially checked, there was one person in front of me. Upon further conversation I was informed there were at least 4 or 5 9am appointments in front of me! When I scheduled my appointment I was told there was 1 patient ahead of me. I walked out. I simply don't have the time or desire to sit and wait 30 to 45 minutes past my appointment time! If you open the doors at the appointment time of 9am, you're already starting out behind....absolutely ridiculous, and not acceptable. I won't be back......

I'm very disappointed. They lied to me on the phone and said even though my insurance won't fully cover my exam, it would cover the cost of glasses at the store attached to their office. So I pay for the exam and I go next door to find out they do not accept my insurance. My appointment was at 3:30 but I wasnt seen until 4:24. I waited 3 weeks for my appointment but I could have used that time to schedule an appointment with a place that doesn't give false information over the phone and that accepts my insurance. I don't like being lied to and having my time wasted. I do not recommend this place to anyone.