InVision

My daughter started vision therapy quite a while back and we loved it. Dr. Cohen is amazing and has really helped my daughter improve immensely. Over the summer my grandfather was diagnosed with cancer and given 3 months to live. I was switching with my mom to go help care for him and ultimately decided to cancel further appointments until school started. I called to let the receptionist know, she always seemed to be confused about anything I ever called about though. Anyways, I mistakenly missed an appointment and I take full accountability for that. The woman who called to see where I was, was insanely rude (anytime she called me she was) and let me know I was no longer able to make any appointments because of how many appointments I had to cancel while my grandfather was sick. The lack of understanding or empathy was very disappointing. The only reason I gave 3 stars was for how amazing and knowledgeable Dr. Cohen is.

Schedule an appointment 3 months in advance. Make changes to my work schedule to accommodate my visit and on the day of my appointment I go to check in to be notified that my insurance is not in network. I was never notified by the staff about this in the 3 months leading up to the appointment. Honestly, I was recommended by an optometrist to see her because I have a lazy eye. Unfortunately, her staff doesn't meet the same expectations that Dr. Cohen does would not recommend unfortunately.

In November of 2016, while living in Florida, I was afflicted by what was eventually diagnosed as Vestibular Neuritis. Testing showed that 69% of the Vestibular nerve in my right ear was destroyed (probably from a latent virus). An ENT proscribed Physical Therapy to hasten my recovery. I had an excellent PT who (along with normal compensation) helped me gain back all my balance and coordination after a couple of months. However, I continued to find myself light-headed and exhausted by the end of most days. Additionally, I found that my ability to track moving objects while in motion was extremely limited. As an avid tennis player, I was extremely frustrated by this circumstance. No matter how much I continued the PT exercises, I remained both exhausted and unable to track a ball as I did prior to the onset of the Neuritis. Fast forward to 2021 nothing really changed (except moving to Albuquerque) until a colleague suggested to my wife that I see Dr. Michelle Cohen at InvisionVT. I did and cannot be more delighted to have done so! On my first visit, it was clear that Dr. Cohen understood the nature of my problem. The testing done by the staff made me feel that I was (finally) being examined for what was still ailing me. After the testing, Dr. Cohen assured me they could help me. Dr. Cohen initially recommended corrective glasses as the easiest (and least expensive) course of action. I immediately noticed a difference. No more exhaustion or light headedness—a wonderful and immediate change in my quality of life. However, the glasses were not a solution to my active lifestyle. As my distance vision is still very good, the glasses made a tennis ball blurry when on the other side of the net (although I was no longer framing shots). So, to meet my ultimate goals, I started doing vision therapy. After two months, I stepped onto the tennis court with some apprehension—prior to meeting Dr. Cohen, I was considering hanging up my racquets for good. While warming up, I felt good and then a lob was put up. I moved backwards while looking up and to my unending joy, I could see the ball all the way to my racquet! The sense of relief and satisfaction of smacking an overhead into the open court was something I will never forget. Six months after starting vision therapy at InvisionVT, I am happily playing tennis and confident that missed shots on the tennis court are a result of my own ineptitude and not due to the consequences of a random health issue. I cannot say enough about the quality of care and treatment from the staff, therapists and Dr. Cohen at InvisionVT. Thoroughly professional and caring people who are there to help. I am grateful that they removed the exhaustion and feeling of lightheadedness that was a part of my daily life. That, through our combined efforts, I am able to continue a recreation that I so dearly love is the best icing on any cake I can imagine.