Best Optometrists near me in Cranford, NJ
3 Optometrists near me in Cranford, NJ – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Ericka Fong | Rating: 1 | Cranford Eye Care
Went to Cranford eye care for the first time for both of my boys this past winter. Both of them have been wearing glasses since they were two years old. Never in my life have I experienced such nonsense when it came to getting their lenses exchanged under the warranty that is offered. I purchased their glasses last January and I recently noticed that both pair of lenses were scratched up. The lenses are polycarbonate and yet 6 months later they have scratches all over them- I don't know what vendor they used to save an extra buck but now when I called to use the one year warranty that came with the lenses, they are telling me that my 11 year old son that has astigmatism in both of his eyes and cannot see without his glasses has to be without them for a week. Knowing this, the doctor did not offer a reasonable solution but told me that that's the policy for this lens vendor they used. I find it ridiculous that in order for me to have my son's lenses fixed (which are still under warranty) he needs to be without them for one week! If you plan on going here, I would think twice!
Yolanda Escobar-Flores, Realtor | Rating: 5 | Hilke John OD
Dr. Hilke is very, very good. He always explains in details all the issues without rushing us. In our last appt few months ago, he didn’t have the frame my husband wanted it. Dr. Hilke advised us to go to Lens Crafters and get it done there, as big stores have more selection. He wanted us to be happy with the glasses. So, we got the frame in Lens Crafters with our insurance and Dr. Hilke office did the lenses for my husband eye glasses. Of course, I wanted to give the business to the doctor even though it’s best to do the frame and the lenses in the same place per warranty purposes.
Katie Hickey | Rating: 5 | Hilke John OD
The office staff and the doctors are extremely kind and helpful! I have never been to the eye doctor before, but Dr. Hike was amazing and took the time to answer all of my questions! I was able to pick out a very cute pair of glasses and all of my questions about insurance were explained and answered! I would recommend Dr. Hilke to anyone struggling to find a caring and kind eye doctor!
Robert Holup | Rating: 2 | Cranford Eye Care
This review really pertains to the pricing and business practices of the office. I am new to New Jersey and I was shopping around for different eye doctors to see who was charging the least for a contact fitting fee. I really don't understand how/why those are necessary because I've been wearing the same contact lenses for about 15 years. Hence, there's little to no additional work required. I called the office and the receptionist said the doctor would charge me $40 for the contact fitting. Later that week, I went in for the eye exam. The exam was standard and all that was done in the contact lens realm was a look as to how my current lenses fit inside my eyes - nothing extra was done to justify an excessive contact fitting fee. When I went to pay, I was told by the receptionist that the fitting fee was $60! She insisted that certain billing practices were mandated by law. Example: that it's the law to charge for a contact fitting. I would love to see the administrative code that mandates eye doctors to charge their patients $60 for a contact fitting. Reluctantly, I paid them $75 (fitting fee + my co-pay). A couple months later I received a (second) notice in the mail stating that I owed them an ADDITIONAL $20 because they made a mistake with my insurance (they provided NO proof of this). I called and asked why they didn't call me if there was an issue because I never received the alleged first notice. I was told that it's their policy to only send written notices AND to charge late fees. That may be their policy, but it's common courtesy to give a valued patient a quick telephone call. I would not recommend this doctor nor the staff she employees. Save your money and go elsewere.
Joseph Ryan | Rating: 5 | Cranford Eye Care
I don't understand the negative comments. I live in Cranford and have been going to this practice for 15+ years now. The Dr. and staff are wonderful and helped guide me from glasses to LASIK surgery and beyond. Never a problem on my end.