Best Optometrists near me in Wayne, MI
1 Optometrists near me in Wayne, MI – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Gurpreet Kaur | Rating: 1 | Dr. Kamal A. Gupta, MD
I wish I could give 0 stars. Absolutely unprofessional and rude staff. BEWARE! I made an appointment 4 weeks prior and at the last minute I was told that my girls can't see the Dr. and the staff was making weird excuses. FYI, we are not new patients. I have no clue what's going on at the office. Ladies are rude and not helpful at all. Cancelled my appointment! and never going back.
Gus Ag | Rating: 1 | Dr. Kamal A. Gupta, MD
This place is a joke! I’ve waited 30 minutes past my appointment when I finally went up to ask how much longer I had to wait and the receptionist tells me ...... “ we are waiting on the doctor to arrive so I don’t know “. So that means that they schedule people without a doctor onsite! Totally unprofessional, this place is the worst.
Stephanie Gergle | Rating: 1 | Dr. Kamal A. Gupta, MD
Visited (New patient) Dr. Gupta office as a referral from my primary Doctor. Signed in (sign in sheet ) at 12:50pm. The receptionist was busy so I took a seat. Others were entering the Doctor’s office and signing in and being greeted by the receptionist. The receptionist would take their temperature and exchange paperwork and documents. I assume they were exchanging insurance cards and etc. Another nurse was coming through the door and calling out patient names and taking them into the back. These were patients that were entering well after I arrived for my 1:00 pm appointment. I went to the receptionist desk and told the receptionist that I have been waiting for 45 min and have not been called. I also told her that a certain gentleman who came in and signed in at the same time I did was also still waiting to receive acknowledgment and taken back to see the Doctor. She questioned me and asked me rudely if I would rather she speak to the gentleman (I mentioned, waiting) who has not yet been acknowledged instead of me. I was absolutely shocked at her rudeness. Then she gave me a piece of paper with questions concerning COVID exposure, and to bring it back to her. After I did that she then gave me even more paperwork to fill out for a new patient status rather than give it all to me at one time. So now I have to wait a 4th time in line to give her back the filled out requested paperwork. Afterwards I sat down and within another 10 min the son whom brought father in for appointment (whom signed in just prior to me) started speaking out concerning patients cutting the line and being brought back to see the Doctor. The Receptionist replied she couldn’t do anything about that because the Doctor himself was allowing for patients to cut the line ( to be seen). The remainder of my visit was cold and straight to the point from the staff. My best guess is they were made aware of what happened in the waiting area. When I arrived home exhausted, I decided to check reviews. Wasn’t surprised to hear the bad reviews concerning the receptionist and staff. Very bad experience will not be coming back!
Manavdeep Singh Warraich | Rating: 1 | Dr. Kamal A. Gupta, MD
The doctor is fine the staff is such an ill-mannered and incompetent. Just try to call them and you will know. The real pain begins when they charge your regular insurance instead of vision insurance or sometimes just send you an outrageous amount of bill. They give you unnecessary attitude, as if they are doing you a favor of some sorts. I along with my family will be looking for a new doctor that actually takes care of its patients.
Chaula | Rating: 5 | Dr. Kamal A. Gupta, MD
Dr. Gupta is a one of a kind physician, who just doesn't check and passes his diagnosis to his patients, but gives his best advise after several tests what should be done. Very rare that one does spend that much time and care. In spite of his busy schedule, very cheerfully he treated me. I'm extremely lucky and grateful to know him. A wonderful human being.