Best Optometrists near me in Ada, MI
3 Optometrists near me in Ada, MI – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Nicole Zeeff Nowak | Rating: 1 | Ada Vision
I’ve never left a review before this, but this must be known. The lack of understanding of participating insurance benefits lead to an overcharge that I had to pay prior to seeing the doctor, or I had ‘the option to cancel my appointment.’ The older woman at the desk stated my insurance “required” they charge this fee for this service, etc. but refused to provide the documentation she had that stated such guidelines. She was snippy, dramatic, loud, and the waiting room was also where the private exchange of finances and patient information was discussed. It took 3 hours from my appointment time to get in and out of that office. I left with long wear sample contacts I hadn’t requested - I wear dailies for a reason. I wear a specific brand for a reason, which I explained. I need prescription eye drops for a rheumatic diagnosis, which I explained. All very difficult to communicate when the doc was jumping between patients and had multiple interruptions. The doc was certain his sample contacts would magically resolve my eye condition related to my rheumatic diagnosis, and really didn’t want to write a script for the eye drops I need. When I made the appointment, I was very clear that I needed to order contacts the next day. This was fine with the individual who scheduled me. I was told to bring the details of my current prescription and brand so they could check the fit and order based off that information. At the time of my appointment the older lady at the desk confirmed that I didn’t need a recheck before my contacts were ordered the next day. As I left, after 3 hours, the older lady sniped that she had verified I had to have a recheck on my contacts before they would order anything for me. The only change to my contacts was the brand the doc was pushing on me and the power - this is why the recheck was suddenly necessary. The doctor was nice enough and knowledgeable, but the lack of professionalism and support he received dramatically reduced his level of care. My reference in the office was “the new patient,” rather than my name. The doc never introduced himself or referred to me by name. As he repeatedly touched my eyes, I don’t know if he washed his hands at all. There were multiple interruptions, he ran out of the room multiple times, grabbed two different pair of contacts and opened them, putting them in my eyes - I never saw him wash his hands. My eyes were irritated and goopy later that evening and the next day. The trial contacts obviously were then contaminated. There’s no way I’m returning for a recheck on contacts I don’t want so they can continue their attempt to upsell me on glasses or more expensive contacts. The office won’t release my exam prescription so I can order my own contacts (the same brand I’ve worn for many years), or release the prescription to my previous optometrist so they can order the contacts. As it stands, my insurance company couldn’t get through to the office, the office wouldn’t return my call, and they refused to release my prescription to my optometrist of 25 years. I’ve had eye exams yearly for 40 years, so this is not a new process for me. An eye exam should take 30 minutes and the patient usually knows what works best for them. I didn’t go there to buy a time share in Boca, sit for 3 hours, and get hustled, but that’s how I feel.
Katie Fraser | Rating: 5 | Ada Eyecare
Was so pleased with my experience here! Had an eye exam for glasses and contacts. The doctor was very personable and knowledgeable. She answered my questions and explained the tests she was doing, taking time to go into detail with me on one in particular. She also had great recommendations for dealing with dry eyes that have been very effective for me. The ladies at the front desk are so sweet and helpful. So happy to have found this place!
Joe Nolan | Rating: 5 | Cascade Optical
Stopped in on a Saturday after stepping on my glasses (unrelated story...). Not only were they open (when most others were closed already), they were friendly and super helpful, working their mystical arts on my glasses to make them boarder-line good-as-new. When other places would have seen a sales opportunity, they saw a service opportunity. Highly recommend and will return.
Patty | Rating: 5 | Cascade Optical
Hi Christopher - Thought I'd try to contact you here as I've not heard back from you. Please contact me this week. Thanks. - Review: Christopher is very friendly and this shop is skillful with lenses. Still waiting to get an issue resolved however.
Megan Young | Rating: 5 | Ada Eyecare
I am so glad that I found this place! The doctor was very thorough and friendly. I have always been monitored for an eye condition, but Dr. Davis went the extra mile to explain things and really put my mind at ease. The staff was very friendly and took the extra time with me to help me pick out some frames that I love. I would highly recommend this office.