Best Optometrists near me in Hanover, MA
2 Optometrists near me in Hanover, MA – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Brian M. | Rating: 1 | Pearle Vision
I never post reviews but feel as if this is justified. I was 3 mins late to a 12 noon appointment on June 18th. I was stuck in traffic blah blah blah life happens. Karen had called me while in route to ensure I was coming in. I told her I would be a few mins late due to the traffic. Arrived 3-5 mins late as expected, shame on me. I fill out a few forms and speak with Wendy to confirm my paperwork information. Wendy says right this way the Dr. will be in shortly as she’s leading me to the exam room. I ask Wendy if I could use the restroom prior to the exam. On my way back to the exam room Karen stops me and tells me I now need to wait in the lobby. I said oh no I was working with Wendy and she was setting me up in the exam room. Karen repeats that I need to wait in the lobby because another patient arrived on time. I was literally knocked down a peg by Karen. I felt very punished at that moment and did not feel like I was or ever would be a valued customer. I literally felt as if I was being punished. Congratulations Karen you’ve proved your point, don’t be late for appointments…..fantastic look for Pearl Vision or any company for that matter.
Michael Silva | Rating: 5 | Pearle Vision
Top notch staff and customer service is all I can say about Pearle Vision in Hanover. Recently picked up my first pair of reading classes and my Limited Edition New England Patriots Oakley sunglasses. Would highly recommend them.
Nicole D. | Rating: 5 | Pearle Vision
Always excellent customer service. My sons have been going to Pearle Vision for years. We are always in and out so quickly. Staff is friendly, efficient and professional. It’s always a pleasure taking my children to their eye appointments here.
Victor Ricciardi | Rating: 5 | Dr. John Lee
I absolutely love Dr Ralph, and the staff is all excellent. The only issue I had with today's visit was with the receptionist Karen. I was greeted today with an attitude because I had new insurance which took her two minutes to find with my social security number. I didn't receive a card so I thought it was under my blue cross blue shield, but at the end of the day I am bringing my business to you, no one should be treated or talked to like she did today. I wasn't going to get my glasses there, but the rest of the staff are so friendly and courteous. I ended up getting my glasses ordered. I think Karen may need and attitude adjustment. I am hoping the next I come in she can be a little more courteous.
Bill Gustafson | Rating: 5 | Dr. John Lee
The Doctor was extremely easy to deal with and knowledgeable. The receptionist that took my initial call was exceptional. Even though I could get an earlier appointment from other companies I called. I Chose Peart because of how nice I was treated on the phone and how comfortable she made me feel. Would definitely use them again and will.