Best Optometrists near me in Bethesda, MD
4 Optometrists near me in Bethesda, MD – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Josh Kurtz | Rating: 1 | Warby Parker Bethesda Row
Terrible customer service and incompetent optician, do not buy glasses from this store. I have purchased warby parker glasses in the past and had a great experience with customer service at the georgetown and shaw stores (washington, dc). After my prescription expired I went to the bethesda store to get my new pair. This was a huge mistake. The staff at this store do not even come close to rising to the quality at the other locations where I purchased my glasses in the past. When I went to pickup my glasses after purchase and upon putting them on I became instantly nauseous, when I told the optician (and manager) she became visibly annoyed and blamed me for giving them the wrong prescription. I pulled the prescription up to verify and once we compared them she told me that there was nothing wrong with the glasses and they met the prescription. She begrudgingly sent the glasses back for adjustments (although no new measurements were taken, or really any sort of troubleshooting). When they returned I went to pick them up. I immediately had the issue persist. The same optician bent the glasses over the nose and it made a slight bit of positive difference (having worn them for longer I realized it made no difference other than making them very uncomfortable). In hindsight I wish I had asked for a refund. I was swayed by the opticians insistence that I just needed to "get used to the new prescription". I had no issue adjusting to the new prescription in my contacts. I have since realized that there is a ripple or some sort of defect in the left lens that distorts what I see, but had to figure that out by wearing them and feeling awful. I have reached out to corporate about my issue, but nothing they do will change my opinion of this particular store. Too bad because I like the brand and have had great experiences at other stores. Great glasses at warby parker but never purchase them from this store.
Kata Strephein | Rating: 5 | Potomac Vision Care
Outstanding optical! In addition to recommending my friends, I have gone back several times for additional glasses because of such great service and selection. The optician took time to help me find the best options, and explained the differences between different frames, lenses and coatings. He also took great care to make sure my frame sat perfectly on my face. I have never before gotten a new pair of glasses where there was almost no adjustment period. I am beyond impressed and could not recommend this place more!
Daanish Siddiqi | Rating: 1 | Warby Parker Bethesda Row
I went in to the store 9/4. There were 4 employees chatting amongst themselves and not assisting any customers. There was another couple there who was being helped by another employee. I actively tried on glasses for 15 minutes and not a single person bothered to say a word to me. My wife and I have been to this location in the past and ordered glasses in store. We will not be returning.
John Todd | Rating: 4 | Voorthuis Opticians
We have been going to Voorthuis in Montgomery Mall for years. Dr. Robinson is the best at her job. She explains everything so you'll understand, and has patience, professionalism, and extremely great personality. The entire staff is very friendly and helpful. It might be a little pricey, but you definitely get what you pay for in service.
Alex Mac Levine | Rating: 3 | Warby Parker Bethesda Row
Update: emails from returns were going to spam; and I wasn’t seeing them. Once the process was started it went very smoothly. Returns very difficult, glasses and process are low quality. Four main issues 1) Lenses for sunglasses don’t use anti-reflective coating on inside, which makes the sun shine directly into your eyes from the side. 2) They use an iPhone to measure PD, which means they use a single number. Many people have two numbers and they are different. This means you’ll get glasses that never feel right and they don’t tell you and make it hard/impossible to return. 3) The link/url they give you to make returns is for sale - ie it’s a total scam. 4) They don’t tell you they don’t take insurance till after the sale. Stay away.