Best Eyeglasses near me in Fort Wayne, IN
The best Eyeglasses near me in Fort Wayne, IN – map location, contacts, real reviews, rating.
Sharon Thum | Rating: 5 | Generations Family Eyecare
My family recently moved to Fort Wayne and Dr Whiteleather was referred to me by another doctor. Dr Whiteleather and his staff exceeded my expectations in every way. There are four staff in all and everyone is knowledgeable, friendly and helpful! Dr Whiteleather and his staff are definitely who I will be doing business with! I highly recommend!
Party Panther | Rating: 1 | Stanton Optical
To whom it may concern, I want to voice my concern about my experience thus far with Stanton Optical on Coliseum Blvd. I have had the worst experience that I have ever had at an eyeglass store. I was a first time customer and when I came in the woman who took my insurance information was very short and rude with my wife and I. I was unsure about my insurance and when I asked her questions she just became annoyed. Then she was the one who did my exam. I haven’t had an eye exam in over 5 years so I needed to see a real doctor. Needless to say my prescription was wrong and I had to come back in for a recheck. When I came in for a recheck they updated my prescription but didn’t place an order for them. We called them two weeks after we had visited and they told us they weren’t ordered and that they would order them. Then two more weeks passed and we called again. We got the same answer. They weren’t ordered but they will order them again. Today we finally were told they have them. But it has been over a month and the contacts they gave me to get me by are two week ones. So I haven’t had contacts for two weeks because of this. Because of my experience I will never step foot in your business again. The only person in there that was helpful and friendly was Sierra Haley. And everyone that we talked to on the phone about this was rude to us and made us feel like we were annoying them. I came in to get glasses and contacts because it had been years since I had gotten new ones or had my prescription checked. I was very excited to get them and this was a complete let down. The staff at this store needs to do better. But the worst part was the woman who checked us in and did my exam. She was short with us, rude, and yawned almost the whole time she was giving me my exam. She was very unprofessional and made me feel like I was inconveniencing her. I would think that you would want to wow a new customer so they come back and also spread the word. But she did the complete opposite. Thank you for listening and I hope that this is brought up with your team. Thank you,
Dennis Long | Rating: 5 | Cunningham Optical One
Daniel is a valuable member of the Optical One staff, going above and beyond a reasonable level of service. Daniel took extra steps to ensure my new lenses were made correctly and to make sure these glasses would serve a brand new purpose (for me). Ask for Daniel to assist you at Optical one and you won't be sorry. (You might have a short wait because he is in demand....but his service is worth the wait.)