Best Optometrists near me in Geneva, IL
3 Optometrists near me in Geneva, IL – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Emily Haring | Rating: 5 | Pearle Vision
Best experience at any eye doctor and store I've ever had! Every person I interacted with was friendly, knowledgeable, patient and helpful. I got 2 pairs of prescription sunglasses and Meredith helped me customize them with what frame color I like and gave insight on all the lens options I didn't even know existed! I'm obsessed with both pairs. Will definitely be back for checkups and more glasses.
Cathy Mccloud | Rating: 5 | America's Best Contacts & Eyeglasses
The staff are amazing! They greet you right away! With your appointment they ask the proper questions and when you’re trying on frames they give you open and honest opinions and take their time with you. They don’t just try and sell you frames! The Doctor Who did my exam was great! She was professional courteous and knowledgeable. I highly recommend this Americas Best location!
Kerby Mickelson | Rating: 1 | Pearle Vision
Let me start by saying Dr Tweed is the best, an absolutely amazing, kind, patient, and knowledgeably eye doctor. I have been coming to his Pearle Vision for a very long time, almost 10 years at my estimate. I have moved twice in that time and have stayed loyal as I changed jobs and insurance companies many time. In fact, we drive 20 mins from Naperville to see Dr Tweed. My complaints below have nothing to do with him. My complaints are 100% around the office staff. I dread going to my appointments because of how rude and incompetent the office staff are. My file is thick from years of visits but yet I need to fill out new patient paperwork every time and they seem to have trouble locating me and my husband in the system. Nothing in the office is electronic, everything is done by hand and not in a good way. Today, my husband and I came in for an appointment and we spent more time “haggling” with the staff than we did actually in the room with the dr. I understand that there is likely a commission from us getting our glasses and contacts in house but with current lean times, online is just so much cheaper. We were politely up front today about our intentions to just get our Rx and go but there was extensive back and forth as they tried to upsell us and tell us things such as, we won’t be able to use our insurance or that online is more expensive (which is a lie). The lady helping me kept trying to do the math on how much contacts cost while we waited for her to print out the Rx and when I gently declined the need to do that, she snapped back that she needed to add it in the system. This happened twice where she veered from just getting us out of there to attempt to rationalize why we are “missing out” by not ordering contacts now. I don’t understand why she needed to enter information into the insurance system if we weren’t purchasing anything but that was her retort as to why it was taking so long. We had to do this twice because of our staggered appointment time, so two fights with the office staff to just get the printout of our prescriptions. We were there for a total of almost 2 hours on what should have been a quick lunch time visit to get checked out. The icing on the cake was at the end when they went to collect our copays and my husband and I had different amounts. We had the same exam and tests done but his was inexplicably $20 more. We inquired as to why there was a difference and the worker just shrugged it off and refused to explain why. One woman shouted an amount across the room and it was more than my exam. We never saw an itemized list of anything, to the point that I am fully convinced that this location is a total rip off. While I am upset to say this, it’s time leave. Dr Tweed, you are an amazing eye doctor but we are going somewhere else. This location has always been a little edgy in care of the office staff but in the last few years (since a particular woman seems to have taken over leading the office staff) the quality of care and service from behind the counter has drastically declined. It’s a shame, I really like the Tweed family but I’ll go find another location for all future visits.
Angela Koenig | Rating: 5 | Family Eye Care
I just got contacts for the first time and the doctor & staff were so patient and encouraging - emphasis on the "encouraging" - the technician who helped me learn to put them in and remove them was phenomenal. Her enthusiasm for her job is unmatched! Whatever they pay her, it's not enough.
Ethan Nims | Rating: 5 | Family Eye Care
In terms of healthcare, this place is a rare gem. The staff is always exceedingly nice and helpful - my calls never go unanswered. Dr. Christ and Dr. Alexander are both knowledgeable and thorough while maintaining a casual demeanor. You can tell how much they care about their field and their patients.