Frame of Mind

Buyer BEWARE. Frame of mind eye wear was suggested to me by a friend who indicated not only did they have very unique frames but also good customer service. Given that purchase transpired 29 days ago, but I am not in possession of my glasses, nor any updates besides the ones I called to receive, I can only say that while the frame selection is abundant, the customer service is GROSSLY lacking especially since I was told I would have glasses in 7 to 10 business days. I likely would may be okay with the delay in receiving my glasses, but its when I call to check on my frames and receive nonchalant and dismissive attitudes that make me compelled to write this review. I should not have to call to hear about delays and told that it will take an hour or so to call me back and get an update, or told it would be next week and still have no glasses in hand. Furthermore I should not have to call period, I should have been called and told we are having an issue because that is good customer service especially when thousands of dollars have been spent. Praying I receive these glasses before next year........