Best Eyeglasses near me in Washington, DC
The best Eyeglasses near me in Washington, DC – map location, contacts, real reviews, rating.
Norm Linsky | Rating: 5 | Arnold Miller, OD
There is no one better than Dr. Arnie Miller. Been going to him for 30+ years, and without a doubt he is the best in the business in getting my glasses prescription 100% right. Also excellent in checking my eye health. Truly the "pro's pro," can handle the most challenging of cases.
Emir Sfaxi | Rating: 1 | Warby Parker Georgetown
Warby parker experience is overall deceiving and disappointing. First, I need to admit that the staff is nice and genuine. However, they could be incompetent. Here is my experience with Warby Parker: I ordered my glasses and payed, they suggested a $30 addition to the lenses (that is never mentioned on their websites, they advertise as all in thin lenses). When I complained about it, I was reimbursed by the store manager for the extra I payed (+1 to Warby Parker). I received the email notification that my glasses were ready. I went the following day to pick up my glasses and found out that they did a mistake on the prescription! (they had it scanned by did enter the references on the wrong column). They reordered my glasses and confirmed that they will come back in 4 business days. I never heard from them. I had to call myself the customer service to ask why they are taking so much time! The customer service said they did a mistake on the order again! I waited more time and sent an email, that of course, they didn't respond to. I went finally to pick-up my glasses yesterday, ordered on November 3rd, received on November 20th. The technicians adjusting the frames were again nice, but incompetent. I finally have my glasses, they are not well adjusted. I wouldn't recommend Warby Parker, poor customer service, staff that lacks professionalism. It's cheap and honestly appears to be a great quality product, but the experience in the store and with the customer service are just horrible.
Jake Hannigan | Rating: 1 | Warby Parker Union Station
I have been here multiple times and the staff is openly rude and unhelpful. It takes no energy to show simple kindness. Instead, the staff go out of their way to make their customers feel uncomfortable and unwelcome. I have been to multiple Warby Parker locations, and this is the only store that I have ever had an issue with. Your staff work in customer service. If they refuse to show basic respect to their customers, then they should find a new industry to work in.