Best Optometrists near me in San Dimas, CA
6 Optometrists near me in San Dimas, CA – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Cindy Diekema | Rating: 1 | H O Lab
I just completed a very frustrating and unpleasant 15 month pain in the neck with Hollywood Optical. In December of 2017, I had ordered a pair of prescription sunglasses. Very expensive $300 lenses with progressive bifocals. When they came in everything was out of focus except the distance. To make a very long story a little shorter, over the next 13 months they remade the lenses three times. Each time they got a little better, but they were still useless. The only thing that was clearly in focus was the far distance. I was dealing exclusively at this point with Dave the owner/manager. The frustration was exacerbated by having his cell phone number but not getting any responses from calls or texts and he was rarely there when I stopped in. He also never got back to me when he said he would. I had to keep trying to chase him down to find out what was happening. He expressed being completely baffled at the issue. I finally went in today and asked him to just take the prescription lenses out and put the original sunglass lenses back into my beautiful Brighton frames. I gave up. Although I had paid $305 for these lenses, he only refunded me $100. Granted it was better than nothing, but given that I was phenomenally patient with this company, even when they blew me off, he should have had the class to refund all of my money. I have worn progressive lenses for 20 years and have purchased them at LensCrafters and Costco and have never had any problems. They may do single vision glasses just fine but if you have progressives or bifocals, go somewhere else. I always prefer to patronize small independently owned businesses rather than the big chains. But in this situation it was a mistake. At least the big chains stand behind their work.
Pratna Dhacka | Rating: 1 | San Dimas Optometry
This office use to have higher standards. New staff, poor customer service. They act like their there for a paycheck with no regard for any of the patients that keep their business running, no warmth, understanding or even an ounce of friendly demeanor. They answer the phone well but when you go in it's a different story. And during Covid, one of the girls had the longest fake nails, super unhygienic. A poor reflection of the standards allowed and implemented at a time when we have a full blown pandemic. Sad state for a beautiful town such as San dimas. The Optometrist not so bad but the rest of the newbies bring down this business with so much potential. Never going back...
Miranda Monterroza | Rating: 5 | Spectrum Eyecare Optometry Inc
My first time here, I’m very happy and satisfied with the service I was provided. Everyone was super sweet, kind, helpful and I felt very comfortable and safe. (I have social anxiety) 10/10 would recommend.
Cathy Kelley | Rating: 5 | Hofacre Optometrics
The entire office staff are always very helpful and professional, as well as accommodating. Dr. Hofacre is very knowledgeable and compassionate. Very patient and understanding. She never makes me feel rushed and is always helpful. She assures you are satisfied when you leave her office. I have been going here for several years, my husband goes here and I have referred several friends.
Sara Grosenbach | Rating: 5 | Spectrum Eyecare Optometry Inc
We have been coming here for years, my husband a little bit more regular. Everyone here is so sweet. They make you feel very welcome. There’s a great selection of glasses to choose from! The office is very clean and inviting. Always a great experience!