Best Lenses & Frames near me in Sacramento, CA
The best Lenses & Frames near me in Sacramento, CA – map location, contacts, real reviews, rating.
Bonnie Sanders | Rating: 2 | Michael R. LEWIS, O.D.
I have been coming here for many years and I have tolerated the unprofessional office staff because I like Dr Lewis so much. He is a fabulous Doctor. However, my last visit (in Dec 2017) was the last straw. His new office assistant is even worse than the previous ones (the new receptionist at the desk was nice, so I'm referring to the new lady who assisted with my fitting.) 1. I requested to have the glasses mailed to me because I was busy working on emergency coordination for the fires and their hours suck so I couldn't get in to get my glasses which I needed. 2. They refused to mail them to me without charging me a fee. 3. They are not the right prescription and they are way too strong and give me a headache so I continue wearing old glasses. I didn't even go back and order the right ones because of the inconvenience ... instead, I selected another Optometrist for my family and I. Sorry Dr. Lewis, but your staff is awful and your policies need revisited.
David Weinstock | Rating: 5 | Eyeglass World
From our first visit several years ago to today, the professionalism at this Eyeglass World location is obvious. Today it was Dominique’s time to shine! She expertly adjusted my glasses and they fit perfectly, as if they were brand new. Thank you Dominique for your knowledge and pleasant demeanor. You are an asset to EyeGlass World!
Uta47 | Rating: 1 | Eagle Vision Eye Care - Sacramento
I went to Eagle Eye Vision multiples times until one year I was given a prescription that was too strong. When I put on my new expensive Gucci frames it was overly enhanced and I did not like looking through the lenses because it made me dizzy. I told the optometrist, and he told me I should wear them for several weeks and give myself a chance to adjust. I never adjusted and ended up wearing my old glasses until my next eye exam at another provider a year later. The Gucci’s collected dust on my shelf. My last visit was in 2017. I decided to give this place another chance today 11/4/2022 since things had gone well multiple times before and they have a broad selection of frames. This was a mistake. The staff is friendly, but the optometrist (the same one that gave me the bad prescription before) has bad bedside manners. The trouble started when he asked me if I was seeing an object over another object. I said, “I see one bar with letters there isn’t anything over anything else.” This line of questioning and bad communication continued with me not understanding or seeing what he expected me to see. I tried to communicate what I was seeing, and I even joked, “I guess I am bad at this.” There was no sense of humor back from him… no it is okay… not a big deal… just quiet subtle impatience coming off him nonverbally. Then he sighed which communicated further to me he was frustrated with me and made me more uncomfortable until I felt the need to leave, and I got up and left in the middle of the exam. He called after me, “Ma’am I am just trying to help you.” I went to the receptionist and asked for a refund. He came out and tried to apologize, but I did what I do with people like this which is say no and leave. The receptionist asked if there was anything she could do and I replied, “No, thank you. He is a jerk.” Thanked her for the refund and left. I called VSP to ensure they cannot bill me, and I better get my copay back. Stay away! Eye exams should not be this difficult or unpleasant.