Best Optometrists near me in Rancho Cucamonga, CA

Top Reviews

Maricela Safi  |  Rating: 1  |  Walmart Vision & Glasses

Worst customer service, rude and unhappy employees. When I arrived I waited at the entrance, an employee sitting at the front had asked me to wait before coming in to get screened. I said sure, but that I would need a seat for my father in law because he can not stand for long periods of times, due to Parkinson’s. A young gentleman came out, and said “well he is going to have to stand and pick out his glasses.” He then asked me a few question regarding what I needed. I told him, I had a prescription for new glasses, and he proceeded to ask about the insurance we had. I responded to him with Medicare and he was quick to say well we don’t take that insurance. Which came off very dismissive. I told him that it was fine and we would pay out of pocket and he continued with his questions, do you need far or reading glasses. I told him whatever the prescription says, he replied with well I don’t know what you discussed with your doctor. I was translating for my father in law and told him we needed far distant glasses. So he turned around and began walking towards his desk, we proceeded to follow and he turned around and said not you two I didn’t screen you, your going to have to stand outside. So I waited outside the entrance with my son that is one years old in the stroller. He continued to ask my father in law questions and explain to him the process of picking glasses and putting them in the box when he touched them. My father in law doesn’t speak the native language nor is his hearing all that good. The young gentleman continued to get irritated, frustrated, and loud with him. While I’m explaining to my father in law from outside that he wanted to get the same frames he was already wearing, my son pulled on the rope. He yelled from across the room, “that’s not a toy to play with,” I pulled the stroller back and asked him why he was being so rude to us. He said,“because I said that’s not a toy. “ I said no from the minute we walked in. I asked him to give us the paper work and we would go somewhere else. I was upset by the way we were being talked to as if we were prisoners who had committed a crime. Lastly have some compassion for the elderly it takes a lot to get him out and the purpose of me going was to help him, translate and be by his side.

Darren Ross  |  Rating: 5  |  Optometric Group of Rancho Cucamonga (previously: Lifetime Eyecare Optometry)

This is one of the best visits I've ever had to an optometrist from the moment I walked in I was treated with respect care and it wasn't just to sell me a product it was about what I really needed, what I wanted, and how I felt. I would recommend lifetime eye Care optometry to anyone and everyone I'm already notified three members of my family and have scheduled visits for my children. This is the best optometrist I've ever experienced period, when I left I understood what I was getting and why. Thank you Johanna and Doc.

Jenn Butler  |  Rating: 5  |  Rancho Cucamonga Optometric Center

The entire staff here is absolutely amazing! I also thought Dr. Rothbard was one of the most interesting people I've ever met! It's obvious that he is very passionate about what he does and it seemed to me that he has fun doing it too! He took the time to educate me about my vision and he was diligent in finding the right solution for me. 10/10 would recommend!

J.R. Nicole  |  Rating: 1  |  Clear View Optometry

I attempted to buy two pairs of glasses for $900, & paid half with my Visa upfront. Later the sales woman calls me saying that it’s going to be $1,200 instead! I told her to forget it then. They attempted to keep my $450 by providing me the lesser expensive pair of reading glasses. I said only if they’re progressive to allow me to use the computer screen and read. They then called me back and attempted to charge me additional money to which I said forget it. I contacted VISA and reported the fraud

Leilani C.  |  Rating: 1  |  Joanne J Kim OD Optometry

Dr. Joanne Kim, very professional & attentive. My 1 star rating is for the wrong prescription that I received, after waiting 3 weeks! I ordered 2 pairs, the first pair was paid via insurance. I was given a 8 week turnaround for my glasses. My 2nd pair was paid out of pocket, a designer frame (Dolce & Gabbana) I was given 2-3 weeks turn around. After waiting all this time, I tried on my glasses, and I could see distance; but my words were blurry! I specifically said, "I wanted the SAME lense in BOTH frames," now I'm having to go back, redo my prescription and wait another 2-3 weeks! After my "re check" I won't be going back. I'm looking for another Optometrist. We're waiting toooo long for our glasses, for these types of mistakes!