Best Lenses & Frames near me in Oxnard, CA
The best Lenses & Frames near me in Oxnard, CA – map location, contacts, real reviews, rating.
Jacqueline Martinez | Rating: 1 | Target Optical
Samantha wells Zuniga is by far the most unprofessional manager to be representing this location. She definitely needs to take some courses on management and customer service. I had an appointment and when I arrived I was told it was cancelled due to not confirming (which I did via text) and they were unable to verify my insurance (which I don’t have and mentioned to the girl time of my appointment) I was going to be paying cash. I’m not even upset that I went and my appointment was cancelled. I’m more upset how she addressed me during the interaction with her especially as a manager. When I asked for a managers information she stated she was one which I was very surprised she was due to her customer service skills. I asked for someone else above her and she stated that due to COVID everything is closed and she can’t even get in contact with anyone, she could even provide me with an email or number. I did go online and spoke with an online member who was happy to give me corporate information and confirm they’re open.
Cristo Aguayo | Rating: 5 | Bream Optometry, Oxnard
Very quick but without sacrificing patient service. Very easy to make appointments either in person or online. Everything is very clean. All equipment is up to date and the staff is helpful and professional. The Dr was extremely knowledgeable and answered all my questions. Most importantly is that he was very nice and polite. Great improvement in comparison to previous practice. Will continue to come here along with my family.
Raymond Jacobs | Rating: 5 | Bream Optometry, Oxnard
The appointment scheduling was fast and very convenient. Heather was very accommodating and explained the appointment process. The check in process was seamless the receptionist was caring and knowledgeable about the insurance interface. The technician and doctor was efficient and explained the different phases of the exam. The entire process was well organized and seamless!