Best Optometrists near me in Lake Elsinore, CA
5 Optometrists near me in Lake Elsinore, CA – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Christina Rupp | Rating: 5 | Mission Optometry
Dr. Cruz was amazing. I had a pretty late appt which I understand when it gets to the end of the day, everyone is ready to go home. She took the time to explain things thoroughly, not only with what she was doing but about my condition as well. And the women helping me pick out my frames, I think her name was Jennifer, was super nice. She was really good at offering and making suggestions for me, even though as I said it was getting late. I highly recommend them for any of your vision needs!
Stacy Tillerson-Cannon | Rating: 1 | Mission Optometry
I have been coming here for years, but ever since Dr. Joyce sold the practice, this place has changed. They don’t care about anything but money anymore. Tried to get my son his glasses, but because I brought in my own frames, I was told that they weren’t responsible if anything happens to them. I asked if they have framed lost or damaged often and was told “it happens”. Then I was told if it does happen, I wouldn’t even be able to get a refund on the lenses that I have to prepay for. This seems like a very unreasonable business practice. I ended up walking out. We will be finding a new optometrist. So sad, especially after so many years of going there.
Sevas Tra | Rating: 1 | Mission Optometry
Gives conflicting information with no resolution. Bad customer service. Theresa hangs up on frustrated customers after giving out false information. Will not be back... ..Received a follow up call from manager Elizabeth, at 7:30 in the evening, two days after I filed my complaint. When attempting to relay the information she continuously interrupted me and mentioned details of her personal life as an excuse for the delayed response. Very inappropriate would give 0 stars if I could.
Melia Webster | Rating: 5 | Mission Optometry
This office provided us with fantastic service. My siblings and myself visited with Dr. Cruz for our prescriptions. She was extraordinarily kind and thorough, attending to all of our questions. She was especially patient with my brother, who is developmentally disabled. Wonderful!
Shanae Corley | Rating: 3 | Mission Optometry
I feel that this place is just trying to make you pay for extra things to add on your purchase instead giving you the options to add extra amenities on your glasses. I will not be attending this place again after this visit. I feel you should give your customers the choice if they want to add the extras on their purchase not just adding it on there and pretty much pressuring a person to purchase. Don't like that part of the service. The eye doctor was nice but I don't feel I needed a new prescription but she just insisted. I feel it's more to gain all the funds available from my insurance than doing what's best for the customer. I will say they have lost my services.