Best Optometrists near me in McCalla, AL
4 Optometrists near me in McCalla, AL – map location, contacts, real reviews, rating. Eye examinations, a wide selection of lenses and eyeglass frames from the world's leading manufacturers.
Toby Jolly | Rating: 1 | McCalla Eyecare Center
I can’t wear acuvue oasys contacts due to my eyes reacting to silicone. This is an unbearable condition to the point you can’t sleep at night. I have been treated for this before here and swapped back to acuvue 2 as soon as we figured out what was going on. Last week I used a pair of leftover oasys contacts by mistake and yesterday afternoon my right eye reacted. Last night and this morning were miserable and to make it worse I couldn’t find the drops I was prescribed for the reaction. This morning I called the eye center and asked if they could call in the drops so my wife could pick them up and bring them to me at work. I got short smartass answers and was told that they couldn’t call in the eye drops I would have to see the doctor that was filling in today. She said if I got there by 2 they would work me in. Fine. I took off work early and arrived a little before 2. Staff attitude was terrible. My eye was blood red and I was obviously not feeling well. A little after 2 I was told there are 3 people ahead of me and it might be a while and asked if I wanted to wait. I don’t know, how long will it be? She didn’t know. Asked me again if i wanted to wait. Again I said how long? I don’t know she said. Ok, how long does each patient take to be examined? 30-45 minutes she replied. At this point it was after 2, she had already told me the doctor was leaving at 330, and was obviously hinting for me to leave. I told her to remove me from the list i was leaving. She was happy to do so. So it’s Friday evening, I have a very obvious problem with my right eye, and she is happy to just send me away with no advice on what to do and not even offering to have a quick word with the doctor. Again, this is an easily diagnosed problem, especially with a history of it in my file, and the only thing I need are some non narcotic eye drops from the pharmacy. I googled eye doctor in the parking lot and saw Cargus eyecare a mile away. When I walked in I asked if they were taking new patients and could fit me in today. The lady at the counter took one look at my eye and said I can’t turn you away with your eye looking like that we will definitely work you in. Within an hour I had seen the doctor and was gone. I will never be back to mccalla eyecare. The reviews on here regarding poor service are legit. This isn’t the 1st time I have experienced it but it was the last. If anyone from there reads this do not bother calling, no need to apologize, I’m done. Oh btw. Several months ago I was shopping for some Costa sunglasses. When I figured out mccalla eyecare sells them I stopped by to see if patients get any kind of a discount. I was told no they are required to sell them at retail with no discount. Fine. I was still interested so I took a look at them anyway. I was looking for a specific pair and had looked at them online and at several stores. Long story short mccalla eyecare doesn’t sell costas at suggested retail. They are marked up 10 or 20 percent, I can’t remember which. Doesn’t matter though the point is she lied to me and I just happened to know better. One star isn’t low enough for their customer service.
Catherine Williams | Rating: 1 | McCalla Eyecare Center
I tried several weeks ago to get them to verify my insurance information it took them over 45 minutes to get someone to phone to assist me and only because I asked to speak to the Office Manager. I have written a review but somehow it has not been posted to their page, but I will never to business with them again. They do not have good service to certain people.
Lynn Shelton | Rating: 1 | McCalla Eyecare Center
I booked an appointment 3 weeks ago & filled out the online form including insurance. When I arrived I was told my insurance could not be verified because it was Saturday so I would have to pay. Why wasn’t my insurance verified before my Saturday appointment since the staff said they knew it can’t be verified on Saturday? Is the staff taking my payment then charging the insurance? A tidy profit can be made by double billing. They do not deserve even the 1 star. I will be finding a more professional eye care center.
Benjamin Roose | Rating: 1 | Cargus Eyecare
Hello everyone. I would give this no stars but I can't. So I went in to get my exam and everything was good. I gave them my insurance and payed and was told 2 to 3 weeks for my glasses. A month later and 2 calls to the office with no return phone calls and no glasses. Called my insurance company and they didn't even file with insurance much less send the glasses off to the lab. Do not use this office if you want to get your glasses. Wish it could have been a better experience.
Ethan M | Rating: 1 | McCalla Eyecare Center
Booked appointment three weeks in advance, received email and text reminders but showed up to find the place closed for the weekend. Was never contacted to cancel or reschedule, left voicemail asking to be called to schedule new appointment but again no one called. Next available appointment is in two weeks.